Introduction
A core sector for Acensi is the sector of Telecommunications. This sector has undergone several transformations in recent decades which have been closely connected to the evolution of Information Technology.
Our teams actively contributed to these transformations and continue to deliver expertise and know-how to the leading businesses in this sector.
Our sectors
Organisation, strategising and marketing
Our added value
Due to the dynamic and innovative nature of the Telecoms sector it is necessary to ensure that internal processes are optimized at all times and that the company remains capable of adapting to the constantly changing market.
In this continued progression we help our clients develop solutions and projects across many sectors:
- Customer Relations Approach
- Sale and distribution
- Risk management
- Fraud management
- Security solutions
Organisation, strategising and marketing
Our abilities
Our teams are regularly consulted on transformative projects to which they then offer their expertise and experience which they have gained from their involvement in similar projects:
- Audit of functional processes
- Developing adapted solutions
- Change management
- Quality assurance
Information Systems
Meeting our clients’ needs
Our consultants have developed skills in the principal business solutions.
- CRM : SIEBEL, PS8, Clarify, Amdocs
- Billing : Highdeals, ARBOR, BSCS
- Feeds : W4, Datastage TX, Webmethods
- Business Intelligence : Sybase IQ, Terradata, Oracle Analytics, Cognos, BO, SSAS
Information Systems
Our functional experience
Our teams, in their role of project management consultants, are involved in solving many functional elements of business participate in the implementation of business solutions:
- Cataloguing products and Services
- Client relations management
- Billing and collection
- Revenue assurance
- Business Intelligence
Information Systems
Activities linked to the steering of and integration of support
Our consultants, with their dual training, deliver pragmatic solutions that meet both functional and technical demands, while keeping budgetary issues in mind.
- Assistance system selection (RFP/RFQ/RFI)
- Architecture
- Gathering of needs
- Co-ordination and progress of projects
- Integration and acceptance testing
- Support and training for staff
Information Systems
Activities linked to development
Our experience in developing databases and our provision of fixed-price contracts are the key factors of success in our developments which involve specific applications or the customization of business software.
We are involved in:
- Sales assistance
- Workflow
- Service platform management
- Fraud Management
- Sales applications
- Decision-making processes
- Managing platfroms of service
- Applications for Inter-process communication
Network and services
Our consultants work with Technical Services to ensure the implementation of their needs' solutions.
- Architecture and network architecture conception
- Operation and maintenance
- Deployment packages
- Services implementation